General conditions of sales

Introduction :
The website is the property of “SARL Moulins de la Brague” in itsentirety, as weel as all rights attached. Reproduction in whole or in part, is always subject to the authorization of the owners. However, hypertext links to the website are permitted without specific requests.

1. Protection of minors:

Minors do not have the capacity to sign and all the data collection must be submitted with the agreement of parental authority which can object to their conservation and / or transmission to third parties.

2. Acceptation of conditions:

 The customer acknowledges having read, at the time of ordering; the special conditions of sale advertised on this screen and must immediately accept them without any conditions.These general conditions of sales manage contractual relations between “SARL Moulins de la Brague” and its customer; both parties must accept them without conditions. The general conditions of sales prevail on all other conditions contained in any other document, unless prior exemption, immediate and written.

3. Products:

Photographs which show our products aren’t contractual. If some errors are introduced, in any case, the liability of “SARL Moulins de la Brague” could not be committed. The majority of products offered to customers by “SARL Moulins de la Brague” are available in stock. If however the ordered products are not in stock we will contact you to cancel or change your order. 

4. Order:

The automatic recording systems are considered like a proof, of the nature, the content and the date of the order. “SARL Moulins de la Brague” confirms the acceptance of its order to the customer to the e-mail address has been confirmed given by the customer. The sale will be concluded only when the order has been confirmed. “SARL Moulins de la Brague” has the right to cancel any order if the customer has not yet paid for the order. Information given by the buyer is responsible for his mistakes: in case of error in the recipient's details, the seller will not be the responsible for the failure in which it could deliver the product.

5. Delivery: 

Metropolitan France and Germany, Belgium, Netherlands, Great Britain, Italy, Spain, Austria, Denmark, Ireland, Portugal, Finland, Norway, Sweden, Switzerland, Azores, Madeira and Canary Islands, Greece, Hungary, Iceland, Poland, Czech Republic, Slovakia, Slovenia, Other countries of the east of Europe, Maghreb, United States, Canada, Africa, Middle East, Americas outside the United States and Canada, Asia and Oceania.
Following the rules of procedure of LA POSTE, including the constraints of volume and weight depending on the quantity ordered, we own the right to make the shipment by a mode of delivery based on the quantity ordered; road transport for example.
After confirmation of the order, “SARL Moulins de la Brague” will deliver all products ordered by the buyer within 10 working days. All order at “SARL Moulins de la Brague” is intended for personal use of customers. “SARL Moulins de la Brague” has no legal responsibilities if the payment of taxes was not made by the customer.
Followed in France and abroad.
Products are delivered within the schedule of delivery of the mail service performed by LA POSTE, or in case of any absence, to another person authorized by the customer. The possible delays do not give the right to the buyer to claim damages.
In case of defects, the buyer has the right of return products in the conditions provided in this document. Are considered as force majeure, releasing the seller from its obligation to deliver, the war, the riot, the fire, the strikes, the accidents and the impossibility of being supplied. The products always travel at the risk of the customer. Always check your package upon arrival.
In case of missing or damaged products INDICATE PURPOSE OF RESERVES.
If the customer wishes two places of delivery, he must spend two orders with the delivery charge.

6. Retraction:

Customers have 7 days (including the date of reception of products) to make you an opinion exclusively on products which are not food. In case of change or refund, you must send back products in their original packing, intact, with eventual accessories, instructions for use and documentations at the following address:
SARL Moulins de la Brague2, route de Châteauneuf06650 OPIOFRANCE
In case of use the right of retraction, “SARL Moulins de la Brague” can refund the money paid by the customer, free of charge, except the cost of return. The refund is paid within a maximum of 15 days.

7. Price:

The price is in TTC (all inclusive) Euro.The price indicated on products sheets doesn’t include the transport.The price in the confirmation of order is the definitive price, all inclusive taxes and including the VAT for France. This price includes the price of products, the costs of handling, packaging and preservation of products, the costs of transport and commissioning.
Contribution to costs of sending and processing:Sending in France:Invoice of all inclusive taxes products, of shipping (Colissimo) and of packaging.

8. Payment:

The price charged to the customer is the price indicated on the confirmation of order sent by “SARL Moulins de la Brague”.The price of products is payable in cash the day of the effective order. The payment is made by credit card with the initial CB, by Check or by PayPal.The “Crédit Agricole” on-line allows you to pay by a banking server of the “Crédit Agricole”.
Your number of credit card are send towards the servers of the bank, the payment is directly made at a bank in a secured environment without passing by the server of the shop ; like that your number of credit card are only known of our banking partner “Crédit Agricole”, so it’s an important guarantee.The order validated by the customer will be considered effective only when the centers of banking payment concerned will have given their agreement. In case of refuse of these centers, the order will automatically be cancelled and the customer informed by e-mail. Besides, “SARL Moulins de la Brague” reserves the right to refuse any order of a customer whom there would be a dispute.

9. Disputes:

The present contract is subjected to the French law. “SARL Moulins de la Brague” is not responsible concerning all damages: material, immaterial or physical, which could result from a malfunction or from a misuse of the marketed products. “SARL Moulins de la Brague” is also not responsible concerning possible modifications of products resulting from manufacturers.The responsibility of “SARL Moulins de la Brague” will be limited, in any case, to the amount of the order and would not be responsible for simple errors or omissions which would have been able to remain in spite of all the precautions taken in the presentation of products. In case of difficulties in the application of the present contract, the buyer has the possibility, before any action in justice, of looking for an amicable solution in particular with the help: of a professional association of the branch, an association of consumers or another advice of its choice. We inform you that he search for the amicable solution doesn’t interrupt the “brief deadline” of the legal guarantee, or the duration of the contractual guarantee. As a general rule and subject to the appreciation of the Courts, the respect for the measures of the present contract relative to the contractual guarantee supposes that the buyer honors his financial commitments to the seller. The complaints or the contesting will always be received with attentive benevolence, the good faith being always presumed at the person who makes the effort to explain his situations. In case of dispute, the customer will talk in priority with the company to obtain an amicable solution. Without it, the Commercial Court of Grasse (06) is the only one competent, whatever the place of delivery and the accepted method of payment.

10. Guarantee:

Concerning food products, limit dates of consumption and limit dates of optimal use (DLUO) indicated, should be respected by the customer.
In any case “SARL Moulins de la Brague”, is not responsible for non compliance of the current regulatory and legislative measures in the country of reception, the responsibility of “SARL Moulins de la Brague” is systematically limited to the value of the product, value has its date of sale and it without possibilities of recourse to the brand or the producing company of the product. In any event, the customer benefits of the legal guarantee of eviction and the legal guarantee of the latent defects (Art 1625 and following ones of the Civil code). Legally, the seller has to repair all the consequences if the buyer gave the proof concerning the hidden defect (art 1641 and following ones of the Civil code).
The defect of information will not allow the validation of the order. According to the law "Computing and Liberties", the customer has (article 34 of the law of January 6th, 1978) a right of access, of modification, of rectification and of cancellation the data which concern him, which he can exercise with “SARL Moulins de la Brague”. Even, “SARL Moulins de la Brague” makes a commitment not to communicate, free of charge or with compensation, customer’s details (address and phone number) to third parties.